PORTFOLIO :: LEARNING & DEVELOPMENT

Building future-ready teams through learning.

Learning & Development Manager at Orange Sénégal.
I design and run learning strategies that close critical skill gaps, drive enterprise transformation and prove their business impact with data.

▶ View case studies ✉ Get in touch
CORE_SKILLS: LEARNING STRATEGY CHANGE MANAGEMENT DIGITAL LEARNING LEARNING ANALYTICS
ld_manager.ts
1// Learning & Development since 2018
2const profile = {
3 role: "L&D Manager",
4 company: "Orange Sénégal",
5 since: 2018,
6 satisfaction: "92%",
7 adoption: "90%+",
8 evaluation: "Kirkpatrick",
9 stack: [
10 "Digital Learning", "Training path",
11 "Mobile Learning", "Blended Learning",
12 "Knowledge base", "Change Management",
13 ],
14};

▲ # Impact.metrics

// $ cat learning_kpis.json

★ Learner satisfaction
92%

Consistent satisfaction across enterprise-wide programs.

↻ Sustainable adoption
90%+

Of new ways of working adopted after transformation programs.

↗ Training participation
+20%

After rolling out a modern learning ecosystem (LMS, mobile, immersive).

☉ Employees upskilled
1,700+

Reached through interactive Articulate Storyline e-learning.

☎ Field sales enabled
1,000+

Developed new capabilities through a mobile learning platform.

✎ Advisors onboarded
300+

Customer advisors supported by onboarding e-learning journeys.

❄ # Transformation.programs

// $ ls ~/orange/learning/programs

⚡

DigitalFirst

Digital skills and new ways of working across the organization.

❖

Feedback Culture

Continuous, constructive feedback as a daily management practice.

⛟

Cyber Ready

Security awareness and safe digital behaviours for every employee.

⚖

Business Ethics

Compliance, integrity and responsible decision-making.

▣

Data & AI

Data literacy and AI capabilities to prepare the workforce of tomorrow.

➤ Enterprise-wide programs driving 90%+ sustainable adoption of new ways of working with 92% learner satisfaction.

⌽ $ git show --case-studies

// challenge → approach → result

mobile_learning.md

Mobile learning for the field sales force

1,000+ field sales professionals
CHALLENGE
Upskill a large, geographically dispersed sales force with little time away from customers.
APPROACH
Led a cross-functional project to deploy a mobile learning platform, bringing short, accessible content directly to the field.
RESULT
More than 1,000 field sales professionals developed new capabilities at their own pace.
Mobile LearningProject ManagementSales Enablement
elearning_onboarding.md

Interactive e-learning for onboarding

1,700+ employees reached
CHALLENGE
Onboard and continuously develop customer advisors and employees at scale, with consistent quality.
APPROACH
Designed learner-centered, interactive modules in Articulate Storyline, combining instructional design with business objectives.
RESULT
Scalable journeys supporting 1,700+ employees, including the onboarding of 300+ customer advisors.
Articulate StorylineInstructional DesignOnboarding
learning_analytics.md

LMS governance & learning analytics

Data-driven learning decisions
CHALLENGE
Make learning performance visible and reliable enough to steer business and HR priorities.
APPROACH
As Orange Learning LMS administrator, secured learning data quality, optimized the catalog and built strategic dashboards: participation, development plan completion, immediate and long-term satisfaction, e-learning completion, platform adoption and learning penetration.
RESULT
Actionable insights used to continuously improve learning performance and business impact.
LMSDashboardsLearning Analytics
learning_culture.md

Co-creation & learning culture

Quarterly learning newsletter
CHALLENGE
Align stakeholders on business challenges and keep employees engaged with learning opportunities.
APPROACH
Facilitated Klaxoon co-creation workshops that leverage collective intelligence, and launched a quarterly newsletter showcasing achievements, new programs, digital innovations and trends.
RESULT
Faster stakeholder alignment and a stronger, more visible learning culture across the organization.
KlaxoonFacilitationInternal Communication

❯_ # Measuring.impact

// Kirkpatrick evaluation model + actionable performance KPIs

LVL 1
Reaction// did they value it?

Immediate and long-term learner satisfaction, tracked continuously, with a consistent 92% satisfaction rate.

LVL 2
Learning// did they acquire it?

Assessments and completion rates built into e-learning journeys and development plans.

LVL 3
Behaviour// do they apply it?

Sustainable adoption of new ways of working, above 90% for transformation programs.

LVL 4
Results// did the business move?

Performance KPIs agreed with business owners so each program is tied to measurable outcomes.

⚙ # Toolkit.config

// $ cat ~/.ld_toolkit

strategy/
  • Skills gap analysis
  • Learning strategy & roadmap
  • Change management
  • Program & project management
  • Competency Frameworks
design/
  • Instructional & learning experience design
  • Articulate Storyline
  • Klaxoon co-creation workshops
  • Mobile & immersive learning
analytics/
  • LMS administration (Orange Learning)
  • Kirkpatrick evaluation
  • Learning dashboards & KPIs
  • Data & AI for learning

▣ # Tools.installed

// $ ls /usr/local/bin/learning

Articulate Storyline Bodyswaps Mentimeter M365 Gsuite 360Learning Mentoring Workshop Webinar Sharing experience

⌽ $ git log --author="Olivier" -- learning/

// L&D career at Orange Sénégal

2022 → present

Learning & Development Manager

@ Orange Sénégal

Design and execute learning strategies aligned with business objectives. Lead enterprise-wide transformation programs, drive the adoption of a modern learning ecosystem and manage large-scale cross-functional learning projects.

2018 → 2022

Learning Experience Designer

@ Orange Sénégal

Designed interactive e-learning experiences, facilitated co-creation workshops, administered the Orange Learning LMS and built the learning dashboards used to steer performance.

Let's build your learning strategy.

// Open to L&D leadership roles, consulting and collaborations.

LinkedIn